Privacy Policy

Prone2Help Inc. (“Prone2Help” “us” “our” or “we”) is committed to safeguarding your privacy. This statement explains our privacy policy and online information practices. For easy and direct access, we provide a link to this statement from our home page and all other pages of the site.

Prone2Help is the sole owner of and the only organization that uses the information collected on this site. We will not sell, share, or rent this information to others under any circumstances. Moreover, we do not intentionally collect personal data from individuals outside of the United States. Our privacy policy does not apply to third party services or the practices of companies that we do not own or control, including other companies you might interact with through our website.

Other than the specific instances outlined in this privacy policy, Prone2Help does not collect personal information about users or how they use the site. Prone2Help also does not use the information-tracking devices known as “cookies” that are effected through small pieces of data that may be sent to your Web browser from a server and stored on your computer’s hard drive.

Google Analytics
Persistent, first party
Used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect certain information, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Click here for more information on Google Analytics:

Online Donations
Prone2Help collects, but does not retain for longer than is reasonably necessary, the following information from our donors through our third party vendor’s secure online financial-transaction pages: name, address, e-mail address, phone number, and donation amount. This personally identifiable information is used to acknowledge receipt of your donation for tax purposes and to send you a thank you note from Prone2Help and the healthcare workers that have requested the proning support cushions.  The third-party vendor also collects credit card or account information in order to process donations and donors should consult their privacy policies directly for retention and use disclosures.

If you are a healthcare worker requesting a free proning cushion on behalf of a medical facility treating COVID-19 patients, Prone2Help collects, but does not retain for longer than is reasonably necessary, the following information through our third party vendor: name, email address, phone number and the name and address of the medical facility.  This information is collected and temporarily retained in order to fulfill requests.

We care about the security of your transactions and apply industry-standard practices and technologies to safeguard your credit card information. Our third party vendors use high-grade encryption and the secure https protocol to communicate with your browser software, which guards against interception of the credit card information you give us. Our vendors employ several different security techniques to protect your personally identifiable information from unauthorized access.  They also may collect various “cookies” during your visit to their platforms.  For more information, please consult their privacy policies and terms of use directly at and

The webservers for Prone2Help are located in a locked, secure environment, and computer systems are maintained in accordance with industry standards to secure information. You should be aware, however, that “perfect security” does not exist on the Internet, and third parties may unlawfully intercept or access transmissions or private communications.

Links to Other Web Sites
Prone2Help site includes links, some temporary and some permanent, to other websites. These links do not fall under the Prone2Help domain, and we are not responsible for the privacy and security practices of any other website or the nature of the content contained therein.  Your use of any linked website is solely at your own risk.  Learn more about our vendors’ privacy policies:

Children’s Privacy
None of the content and information in the Prone2Help Web site is targeted toward children under 16 years of age. We make every effort possible to ensure that we do not collect or maintain information on our website from those we know to be younger than 16 unless parental consent has been obtained in writing.

California Residents Only
California’s Consumer Privacy Act (CCPA) (Civil Code Sections 1798.100 - 1798.199) grants California residents certain rights regarding the use of their personal information.  These rights pertain only to residents of the State of California.  They include: the right to notice that personal information will be collected; the right to know what personal information has been collected, sold, or disclosed for a business purpose, and to whom it was sold or disclosed; the right to opt-out of the sale of personal information; the right to have your personal information deleted; and the right to non-discrimination as a result of exercising these rights.

If you are a California resident and would like to request certain information about the types of personal data Prone2Help has collected or shared with third parties, you may email us at  California residents may make one such request per year.  Pursuant to the CCPA, Prone2Help may deny that request, in whole or in part, pursuant to enumerated exemptions.  If Prone2Help denies your request, we will inform you of the basis of the denial.

Protection of Legal Requirements and Other Rights
We reserve the right to access, read, preserve, and disclose any information that we in good faith believe is necessary to comply with law or court order; defend our legal rights or property; or protect the rights, property, or safety our employees or others.

Changes to This Policy
In the event that Prone2Help decides to alter its privacy policy, the changes will be added directly to this statement. We reserve the right to change, modify, add or remove portions of this privacy policy at any time and without prior notice, and any changes will become effective immediately upon being posted unless we advise you otherwise. However, we will not use your information in a way that is adverse and materially different from the uses described in this privacy policy without giving you an opportunity to opt out.

Contact Us
If you have specific questions or concerns about our privacy policy, please contact us at the following address:

Last Modified: April 30, 2020

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Privacy Policy   |   Cookie Policy   |   CA Privacy  |   Legal Information  |    © 2020 Prone2Help, LLC. All rights reserved